This Website is operated by Beauty Hub Cosmetics, an e-commerce skincare and cosmetics store based in Dubai, United Arab Emirates. Throughout the Website, the terms “Beauty Hub Cosmetics”, “we”, “us” and “our” refer to Beauty Hub Cosmetics. The term “you” refers to any visitor, registered customer, purchaser, or other user of the Website.
Beauty Hub Cosmetics offers this Website, including its information, product catalogue, shopping features, customer account functions and related online services (collectively, the “Service”), subject to your acceptance of these Terms of Service (“Terms”). These Terms apply to all users of the Website, including visitors, customers and persons who submit reviews or other content.
Our Website currently offers skincare and cosmetic products from third-party brands and product ranges, including professional and home-care skincare products. Product availability, brands and categories may change from time to time.
If you do not agree with these Terms, you must not use the Website or place an order. Your continued use of the Website after changes to these Terms are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
By using the Website or placing an order, you confirm that you are at least 18 years old or otherwise have legal capacity to enter into a binding transaction under applicable law. If a minor uses the Website, such use must be supervised and authorised by a parent or legal guardian.
You may not use the Website, the Service or any product purchased through the Website for an illegal, fraudulent or unauthorised purpose. You must comply with applicable UAE laws and any laws applicable in your place of residence or delivery.
You must not transmit viruses, malware, malicious code or any technology intended to interfere with, damage, scrape, reverse engineer, overload or compromise the Website or its security.
We may refuse, restrict or suspend access to the Service, cancel an account, or decline an order where reasonably necessary for security, fraud prevention, legal compliance, product restrictions, suspected misuse or other legitimate business reasons, subject to applicable consumer law.
You may not reproduce, copy, resell, commercially exploit or systematically extract any part of the Website, Service, product catalogue, images, text, pricing data, customer content or contact information without our prior written permission or the permission of the relevant rights owner.
Website headings are for convenience only and do not affect the interpretation of these Terms.
We aim to provide accurate product names, descriptions, sizes, ingredients, directions, images and other information. Product packaging, formulations, ingredient lists, shades or presentation may be updated by manufacturers without prior notice. The product received may therefore differ slightly from photographs or packaging shown online.
Product information on the Website is provided for general consumer information and shopping purposes. It is not medical advice, diagnosis or treatment. Results from skincare and cosmetic products vary between individuals and no particular result is guaranteed unless expressly required by law.
You are responsible for reviewing ingredient lists, warnings, directions and suitability before use. If you have allergies, highly sensitive skin, a medical condition, are pregnant or breastfeeding, are undergoing dermatological treatment, or have concerns about a product, seek advice from an appropriate healthcare or skincare professional before use.
Where a product is labelled, described or reasonably intended for professional use only, you must follow the manufacturer’s restrictions and use it only with appropriate professional competence or supervision. We may restrict or cancel sales of professional-use products where reasonably required.
Stop using a product if you experience an unexpected reaction and seek appropriate professional advice where necessary. Nothing in these Terms limits rights you may have in relation to defective, unsafe or misdescribed goods under applicable UAE law.
We take reasonable steps to keep Website information accurate and current. However, content may occasionally contain typographical errors, outdated information, technical errors or omissions. We may correct or update such information at any time.
General educational content, articles, skincare tips and historical information are provided for reference and should not be treated as a substitute for professional advice where such advice is appropriate.
Prices displayed on the Website are shown in UAE dirhams (AED) unless otherwise stated. Applicable VAT, delivery charges, payment charges or other fees will be shown where required before you complete the order.
Prices, promotions, discounts and product availability may change without prior notice, except where an order has already been accepted or applicable law requires otherwise. A promotional price applies only during the stated promotion period and while stock lasts.
We may limit purchase quantities, discontinue products, correct an obvious pricing error, or withdraw an offer before order acceptance. If an error affects an order already submitted, we will contact you and, where applicable, provide the option to proceed at the correct price or receive a refund for amounts paid.
Adding a product to your cart or submitting an order does not guarantee acceptance. Your order is an offer to purchase the selected products on these Terms.
An order is accepted when we issue an order confirmation, confirm fulfilment, dispatch the goods, or otherwise expressly confirm acceptance. We may contact you to verify information before accepting or processing an order.
We may reject or cancel an order before dispatch if the product is unavailable, payment is not authorised, delivery details are incomplete, the order appears fraudulent, the order exceeds reasonable purchase limits, the product is subject to sale restrictions, or there is an obvious pricing or listing error. If payment has already been collected for a cancelled order, we will arrange the appropriate refund.
You agree to provide accurate, current and complete account, billing, contact and delivery information. You are responsible for keeping your account credentials confidential and for activity carried out through your account, except where unauthorised use is not attributable to you.
You must promptly update information that is necessary for us to process orders or contact you. We are not responsible for delivery failures or delays caused by incorrect or incomplete information supplied by you, except to the extent required by law.
Payment methods available at checkout may include payment cards, digital payment methods, cash on delivery where offered, or other payment options made available from time to time.
Payments may be processed by third-party payment service providers. By selecting a payment method, you agree to any applicable terms of the relevant provider. We do not intentionally store complete payment card details where the transaction is handled directly by an authorised payment gateway.
You authorise us and our payment partners to process the amount shown at checkout, including applicable taxes and charges, and to perform reasonable fraud and payment verification checks.
Available delivery locations, delivery charges and estimated delivery times are displayed on the Website or during checkout. Delivery estimates are not guaranteed unless expressly stated as such.
Delivery may be affected by courier delays, weather, public holidays, address issues, customs requirements for cross-border orders, events outside our reasonable control, or other operational circumstances. We will take reasonable steps to keep you informed where a material delay becomes known to us.
You are responsible for ensuring that someone is available to receive the order where required and for providing a complete delivery address and working contact details. Risk in the goods passes in accordance with applicable law and the delivery method used.
Returns, exchanges and refunds are governed by the Returns & Refunds Policy published on the Website and by mandatory rights available under UAE consumer protection law.
For hygiene, safety and product-integrity reasons, certain opened, used, unsealed or tampered-with cosmetics and personal care products may be ineligible for a change-of-mind return where permitted by law and where this restriction is clearly disclosed. This does not remove any mandatory rights relating to defective, unsafe, counterfeit, damaged, wrongly supplied or materially misdescribed products.
If you receive an incorrect, damaged or defective item, contact us promptly with your order details and reasonable supporting information so that we can assess the issue and provide the remedy required by the applicable policy and law.
Refund processing times may vary according to the original payment method, payment provider and bank processing timelines.
Promotional codes, coupons, gifts, bundles and sale offers are subject to the specific conditions stated with the promotion. Unless otherwise stated, promotional codes cannot be exchanged for cash, may not be combined with other offers, may be limited to one use per customer or order, and may exclude selected products or brands.
We may cancel or refuse a promotion where there is suspected misuse, fraud, technical error or breach of the promotion terms, subject to applicable law.
The Website may use or link to third-party services such as payment gateways, couriers, analytics platforms, social media services, customer support tools or external websites. These third parties may have their own terms and privacy practices.
Links to third-party websites are provided for convenience and do not necessarily constitute endorsement. We do not control third-party websites and are not responsible for their content, security, availability or independent practices, except where liability cannot lawfully be excluded.
If you submit a review, rating, photo, testimonial, comment or other content, you confirm that you have the right to submit it and that it is accurate to the best of your knowledge, lawful, non-defamatory and does not infringe intellectual property, privacy or other rights.
You grant us a non-exclusive, royalty-free licence to display, reproduce, format and use content you voluntarily submit in connection with operating and promoting Beauty Hub Cosmetics, subject to applicable privacy and advertising laws. We may moderate or remove content that is unlawful, misleading, abusive, spam, irrelevant or otherwise inappropriate.
You must not submit fake reviews, impersonate another person, manipulate ratings, or submit malicious code or confidential information belonging to another person.
Personal information submitted through the Website is handled in accordance with our Privacy Policy and applicable UAE data-protection requirements. Please review the Privacy Policy for information about the data we collect, how it is used, cookies, service providers, international transfers, retention, security and your privacy rights.
Privacy contact: info@beautyhubcosmetics.com
The Website, its design, Beauty Hub Cosmetics branding, original text, graphics, icons, layout, photographs and other materials created or owned by us are protected by applicable intellectual property laws. Product names, packaging, logos and trademarks belonging to manufacturers or other brand owners remain the property of their respective owners.
No content may be copied, reproduced, modified, distributed, republished or commercially exploited without permission from the applicable rights owner, except as permitted by law.
Occasionally, Website information may contain typographical errors, inaccuracies or omissions relating to product descriptions, images, ingredients, prices, promotions, shipping charges, transit times, stock status or other information.
We may correct errors, update information or, where legally permitted, cancel an affected order. Where a correction materially affects an accepted order, we will provide any notice or remedy required by law.
You may not use the Website or Service to:
To the maximum extent permitted by applicable law, the Website and online Service are provided on an “as available” basis. We do not guarantee that the Website will always be uninterrupted, error-free, secure or compatible with every device or browser.
We do not guarantee individual cosmetic or skincare results. Product performance may vary depending on skin type, usage, environmental factors and other individual circumstances.
Nothing in these Terms excludes or limits any liability, warranty, guarantee, remedy or consumer right that cannot lawfully be excluded or limited under UAE law. Subject to those mandatory rights, Beauty Hub Cosmetics is not liable for indirect, incidental, special or consequential loss arising from use of the Website or products where such loss was not reasonably foreseeable or is otherwise lawfully excludable.
You remain responsible for following product labels, warnings, storage requirements, usage instructions and professional-use restrictions.
To the extent permitted by law, you agree to be responsible for losses, claims, costs or liabilities arising from your unlawful use of the Website, your material breach of these Terms, your infringement of another person’s rights, or your fraudulent or malicious conduct.
This clause does not require a consumer to waive rights or assume liabilities that cannot lawfully be imposed under applicable law.
These Terms remain effective while you use the Website. You may stop using the Website at any time.
We may suspend or terminate access to an account or Service where reasonably necessary because of a material breach, fraud, security concerns, unlawful conduct or misuse. Provisions that by their nature should survive termination, including payment obligations, intellectual property, liability limitations and governing law, will continue to apply.
If any provision of these Terms is held to be unlawful, invalid or unenforceable, that provision will be applied to the maximum extent permitted or severed as necessary, and the remaining provisions will continue in effect.
If we do not immediately enforce a right or provision, that does not constitute a waiver of that right or provision.
These Terms, together with the Privacy Policy, Returns & Refunds Policy, Shipping/Delivery information, any product-specific terms and any promotion terms displayed on the Website, form the agreement governing your use of the Service and purchases from Beauty Hub Cosmetics.
If a specific promotion, product or policy contains terms that conflict with these Terms, the more specific terms will apply to that subject, subject always to mandatory law.
These Terms and purchases made through the Website are governed by the applicable laws of the United Arab Emirates and, where applicable, the laws and regulations in force in the Emirate of Dubai, without prejudice to mandatory consumer rights that apply to you.
We encourage customers to contact us first so that complaints can be reviewed and resolved promptly. If a dispute cannot be resolved amicably, it may be submitted to the competent courts or authorities in the United Arab Emirates in accordance with applicable law.
These Terms are intended to operate consistently with applicable UAE consumer protection, e-commerce and data-protection requirements, including rules applicable to modern technology-based trade.
We may update these Terms to reflect changes in law, Website functionality, products, payment methods, delivery arrangements or business practices. The most current version will be published on the Website with an updated “Last updated” date.
Changes will apply from the date stated in the updated Terms. Changes will not retrospectively remove mandatory rights or alter an already accepted order in a manner prohibited by law.
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Store / Trading Name |
Beauty Hub Cosmetics |
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Website |
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info@beautyhubcosmetics.com |
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Location |
Dubai, United Arab Emirates |
Questions about these Terms of Service should be sent to info@beautyhubcosmetics.com.
